Protection of Personal Information

If the document or personal information that concerns you is held by the Canadian Railroad Historical Association (CRHA), including Exporail the Canadian Railway Museum, you can send a request for access to administrative documents, subject to the restrictions set out in the law.

You also have the right to access personal information concerning you and to rectify it if it is inaccurate, incomplete or equivocal or if collecting, communicating or keeping it is not authorized by law.

Forms for an application to the CRHA (including Exporail):

1. Request for access to your personal information held by the CRHA
2. Request for rectification of your personal information held by the CRHA
3. Request for the deletion of personal information from a nominative list held by the CHHA

Please complete the appropriate letter and forward it to:

• by mail to the address below,
• by fax at 450-638-1563,
• by email to prp@exporail.org

You can also make your request verbally. However, be aware that only a written request can be the subject of a request for review.
The person in charge of the protection of personal information has 30 days to respond to your request. In all cases, a written notice must be sent to you.
Failure to respond within 30 days of the receipt of a request is deemed to be a refusal to grant the request.
It is important to specify your request sufficiently to allow the CRHA to locate the document.
In addition, the person in charge is required to lend assistance to any person who requires help to formulate a request and identify the document sought.

To reach the person in charge of the protection of personal information at the CRHA:
Ms. Nadine Cloutier
Protection of personal information
Canadian Railroad Historical Association
110 rue St-Pierre
Saint-Constant QC J5A 1G7
Tel. 450-638-1522
Fax.450-638-1563
prp@exporail.org